At CMA EQUIPMENTS & XTREMEX, we are committed to helping our customers achieve their goals with high-quality products and services. This includes respecting and protecting your privacy while you interact with us online through our websites: xtremexmartialarts.com and cmaequipments.com.

We encourage you to carefully read this Privacy Policy, along with our Terms & Conditions of Use. By using our website and services, you consent to the collection, processing, and storage of your personal data in India as described here.

1. Who We Are

This Privacy Policy applies to XTREMEX and CMA EQUIPMENTS, including all affiliated entities (collectively referred to as “XTREMEX”, “we”, “us”, or “our”).

Our website: https://xtremexmartialarts.com

We operate as a premium lifestyle and combat gear brand, serving customers through our online platforms and digital communities.

2. Information We Collect

We collect information to provide you with a seamless shopping experience.

2.1 Personal Data You Provide

  • Name, email address, and phone number

  • Billing and shipping address

  • Account login details (if you create an account)

  • Payment details for completing purchases (securely processed via payment gateways – we do not store sensitive payment data)

  • Any information you share when contacting us through forms, WhatsApp, or email

2.2 Automatically Collected Data

  • IP address and browser details

  • Pages visited, time spent on the website, and navigation activity

  • Device information and operating system

  • Referring website (if you accessed our website via a link)

2.3 Comments & User Content

  • When you leave comments, we collect the data shown in the comment form, along with your IP address and browser information (to prevent spam).

  • If you use Gravatar, an anonymized string (hash) of your email may be shared with the Gravatar service to display your profile image.

2.4 Media

If you upload images, avoid uploading photos with embedded location data (EXIF GPS), as website visitors can extract this information.

3. How We Use Your Information

We use your data for:

  • Fulfilling and delivering your orders

  • Responding to your inquiries and providing customer support

  • Maintaining your account

  • Processing returns, refunds, and exchanges

  • Sending relevant updates, offers, and promotions (if you opt in)

  • Fraud detection, security, and compliance with laws

  • Improving website functionality and user experience

We will never sell or rent your personal information to third parties.

4. Cookies

Cookies are small text files placed on your device that help us enhance your user experience by:

  • Remembering your login details and preferences

  • Analyzing site performance and visitor behavior

  • Reducing the need for repeated logins

You can choose to disable cookies in your browser settings. Please note that some features of the website may not work properly if cookies are disabled.

5. Embedded Content & Third Parties

Some content on our website may include embedded elements (e.g., videos, images, or articles). These external websites may collect data about you through cookies and other technologies.

We use third-party services like Google Analytics and advertising platforms (e.g., Facebook Ads) to improve user experience.

6. Data Sharing

We share your data only with trusted third-party partners as required:

  • Payment processors (for secure transactions)

  • Shipping & logistics partners (for delivery)

  • Customer support tools (e.g., WhatsApp, email)

  • Analytics & advertising partners (for improving website and ads)

These partners are bound by strict data confidentiality agreements and cannot use your data for any other purpose.

7. How Long We Keep Your Data

  • Comments and their metadata are retained indefinitely to recognize and approve future comments automatically.

  • User account data remains active until you request deletion.

  • Transaction and shipping records are retained as legally required for accounting and compliance purposes.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your account and data (subject to legal requirements)

  • Withdraw your consent for marketing communications

To exercise your rights, email us at contact@xtremexmartialarts.com.

9. Security

We employ SSL/HTTPS encryption across our website to protect your data during transmission. Other security measures include:

  • Sanitized databases in non-production environments

  • Restricted access to sensitive information

  • Regular monitoring for unauthorized access attempts

While we take strong measures to safeguard your data, no system is completely secure.

10. Data Breach Procedures

In case of a breach, we will:

  • Notify affected users as quickly as possible

  • Reset user passwords (if applicable)

  • Review and patch any vulnerabilities in our systems

11. Data from Third Parties

We may receive limited information from third-party platforms such as Google Analytics, Facebook, and other service providers. This data is used solely to improve your website experience and marketing relevance.

12. Contact Information

CMA EQUIPMENTS
307/1/49 Shehzada Bagh, Industrial Area
Delhi – 110035

Email: contact@xtremexmartialarts.com
WhatsApp Support (Messages Only): +91 98717 75248 / +91 83758 57465
Customer Service Phone: +91 98717 75248 (Mon–Sat, 9 AM – 5 PM)

13. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updated versions will always be posted on this page with a new Effective Date.

By using our website, you consent to this Privacy Policy.