1. Free Shipping Across India
We proudly offer free shipping across India for all orders placed on our online store.
2. Order Processing & Dispatch
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Orders are normally shipped within 3–4 business days of order confirmation, subject to all ordered items being in stock.
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Wherever possible, orders are dispatched the next business day.
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Delays: Orders may be delayed due to factors beyond our control such as extreme weather, public holidays, strikes, logistical disruptions, or unforeseen circumstances.
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If any item in your order cannot be fulfilled, we will contact you via email to inform you of the delay or suggest alternatives.
3. Heavy Product Consignments – Helper Support Guidelines
For heavy or bulky products, deliveries will be made via transport partners and may require customer assistance at the time of delivery.
Please note:
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The delivery driver will work as a helper during unloading – no extra person will accompany him.
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The driver will assist with unloading but will not handle the entire unloading independently.
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Help is limited to ground floor unloading only.
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The driver will assist with unloading up to a distance of 10 meters from the delivery vehicle.
We request customers to arrange for additional manpower if required, especially for deliveries above ground floor or where unloading requires more than one person.
4. Order Tracking
Once your order is shipped, you will receive an email/WhatsApp notification with tracking details so you can monitor the delivery status.
5. Contact for Shipping Queries
For any questions regarding shipping or delivery timelines, please contact us at:
Email: cmatimes25@gmail.com
WhatsApp Support (Messages Only): +91 98717 75248 / +91 83758 57465